FAQS
If you find this doesn’t cover a particular question you have, please reach out to us directly! We’d be more than happy to help!
What’s included in the Room Rental price?
At the.diamond.room, all tables (rounds, banquet style, glass pub tables), linen tablecloths and napkins for head and guest tables (+4 buffet tables, 1 dessert or gift table, and 1 DJ table), up to 400 crystal Chiavari chairs, up to 30 gold Chiavari chairs, choice of backdrops, several decor items, specialty lamps, and Wi-Fi are included. You may also opt for additional decor from those that have worked with us before. (chair covers, specialty furniture, additional draping, chandeliers, etc.) See more details on what’s included here.
Can I hire any vendor to provide additional draping or lighting options?
the.diamond.room is the exclusive* provider for in-house draping and lighting packages! We partnered with one of Omaha’s top event décor businesses to create perfect fit items that accentuate our venue. They are made of high-quality materials and installed by experts. We make it seamless and less stressful for you!
Please contact us to discuss our numerous options.
*Excludes pipe-and-drape installs, or floor mounted light fixtures. These may be rented and installed by any vendor you choose. Please inquire with one of our team!
Can I have our ceremony in the.diamond.room before the reception?
YES! We love witnessing your ‘I do’s”! There is a ceremony fee which includes up to an hour of time immediately prior to your reception for the ceremony. Price includes use of our designer backdrops, set up and take down of the ceremony. Read more about ceremonies.
Can we bring in our own food and/or drinks?
the.diamond.room offers exclusive catering options for your event: Attitude on Food, Elegant Edge Events, Eddies Catering, or Abraham Catering. You must select one of them for your main meal service. Desserts, snacks, late-night food…. that’s all your choice!
We are proud to serve all sodas, beers, and liquors in-house. We offer many options when it comes to Bar Service and our bartending crew will delight your guests through the night! Learn more about our bar services.
There are no buy-out options for catering or bar.
What is the maximum capacity in the.diamond.room?
We accommodate up to 400 seated guests, or up to 600 standing (without tables/chairs), for any type of event in the venue.
What’s the parking situation?
We are in the heart of Omaha’s North Downtown Entertainment District where the parking lots are owned by a separate company. Your venue rental fee includes free parking for up to 150 vehicles. Another great option is to stay at one of the many hotels that provide free transportation to and from the venue or grab an Uber or Lyft!
What event time is included in the Rental Fee?
Your Rental Fee includes 5.5 hours of event time + 30 minutes to clean up. Event clean up time can go no later than midnight. (*Latest full event time example - 6pm -11:30pm … music/bar stop & lights on … 11:30pm-12am clean-up/exit the building)
Is there a food and beverage minimum, guest count minimum, or china requirement?
No. Many venues have minimums but we don't have a food, beverage, or guest count minimum, and no china requirement. (Honestly, we love many of the beautiful and affordable disposable options available today! I can't even count how many times we have had those at the venue and couples didn't even know they were disposable until they touched them!)
Do we have to utilize your caterers and bar service?
Yes. Initially, we allowed outside catering, because honestly most venues don’t, and we didn't understand why! It seems like a great benefit to allow catering from any vendor. The truth is, after a few years of allowing any caterer under the sun to waltz through our door, we realized that it’s not a workable business model if quality food and a quality experience are important to our couples and their guests. Some caterers were amazing, but some weren’t clearly in it for the couple (like when we asked, do you help with XYZ and the caterer responded, "they didn't pay for that." Once you get to know us, you'll know that attitude doesn't sit well with us.)
We had issues with caterers showing up hours late and unprepared, and even run out of food. Although we had many great experiences with caterers who were new to us, when it was a bad experience, it was bad for us, the couple, and their guests.
We selected the caterers on our list because we thought they had good food, good service, affordable options along with a variety of upgrades, and honestly because we thought they were nice people. Don't discount the fact that all the vendors that you choose, you'll work with a lot leading up to the big day. It's important to like your vendors!
Additionally, we have purposely selected small business owners, because although no one is perfect, and none of our caterers claim to be, when you work with a small business owner, they are personally invested in the success of your wedding day.
Where can we mail payments?
To reach us via U.S. mail, please send to our P.O. Box address. Our physical address cannot accept mail.
P.O. Box 27615 Omaha, NE 68127
Can we just pop in for a tour?
Tours are by appointment only. We have many options to choose from to accommodate your schedule. Click here to book a tour.
Can we do a Sangria dance?
No. Beverages are not allowed on the dance floor due to the possibility of spills and accidents.
What forms of payment are accepted?
Payment by checks or cash is preferred. If you would like to pay by credit card or bank transfer (ACH) - there is a 3% convenience fee.
Do you include a “wedding day coordinator”?
Wedding day planners & coordinators are amazing to have! While we provide certain coordination regarding vendor arrangements, security, and bar service - our duties stop short of what an official planner / coordinator will handle. There are lots of great ones in Omaha and we’d love to hook you up, just ask! Their services are affordable and a terrific way to reduce the stress!
When will I have access to the building to decorate?
Clients are provided a 4-hour decorating window from one of the following choices:
Day prior to event. Setup is allowed one day prior to event (unless other events are booked) between the hours of 9:00am-1:00pm at no charge. Availability is determined 30-days from booked event. Hours outside that time, when available, are $100/hour, and must be arranged and paid in advance, OR,
Day of event. Setup is allowed starting at 8:00am the same day of event at no charge for a period of no longer than four hours.
Can we decorate with real candles?
YES! We think candles look beautiful in the.diamond.room! The only rule is that they must be contained flames - votive, cylinders, lanterns are all ok! Stick candles that could tip and start a table on fire are not! Please know that you’ll just need to pick a few special people to light them for you prior to your event if you haven’t arranged it with another vendor.
Can we bring in our own appetizers/late-night snacks?
YES, as long as you choose one of our caterers for your main meal - a self-serve/maintained snack table is great - anything is possible. Just check with your venue manager before arranging it (especially Food Trucks).
If you bring in food from other than one of our caterers, you are responsible for setup and clean up!
What are we responsible for cleaning up at the end of our event?
During the final 30 minutes of your event rental time, the bar & music must end, and you will be responsible for packing up anything that you brought in yourselves. (photos, centerpieces, gifts, seating charts etc.) Your individual vendors will take care of their items themselves. After your 30 minutes have expired, the building will be locked by our security so you, your guests and all belongings must be out by that time. Clean-up is another terrific reason to hire a coordinator! (we can help with suggestions as this service is highly recommended to lighten the stress load!)